Popular brand names include Martin, Electro Voice, Gibson, Yamaha and Casio. Thanks for choosing American Musical Supply! That is my frustration, aparently no one cares about updating information, and then at the end she says: this is going on with all acounts!!! They sell electric and acoustic guitars, amplifiers, live sound speakers, DJ gear, recording equipment, drums, keyboard instruments, and a wide assortment of accessories to customers living in the United States and its territories. Review #1343659 is a subjective opinion of poster. Website information a mess, reps know nothing, Breach of " Extended 2 Year Warranty " on legit claim, If you wish that your prior post be removed, submit a notarized letter, Paid before it even shipped only to not receive product, Blaming the customer & mistreatments from tech support, Non response e-mails from customer service for assistance. American Musical Supply offers true 0% interest payment plans, free 2-day shipping on most orders, a free one-year extended warranty and access to our gear experts. I'm sorry for the inconvenience. Hello, I'm so sorry your guitar arrived in this condition. It was the exact model as what AMS American Musical Supply was selling. The next payment came on my second account and trusting that the guy i called for the other account was going to have everything poated in order, he did not post my new information, so my second account got charged late plus another late fee posted with it. Business Profile. Thanks, Dominique - Customer Service. The ripoffs at American Musical Supply are not very pleasant to deal with. Because of my debit card attempt to being hacked, got a new one from my bank. Thanks for taking the time to review your experience with our team. American musical supply payment plan??? zZounds.com zZounds.com. THEY FOUND SOOT ON THE COIL IS ALL THEY NEEDED TO KNOW OR HEAR BAM YOUR DENIED AUTOMATICALLY / " aka Warranty Scam & Fraud " when i called mackie, what henry told me... the office, tech support, and claims, several individuals at the mackie office said " DO WHAT YOU GOT TO DO AND HUNG UP " yeap now my phone is blocked and cant get thru to call any more the office to discuss the denied warranty so i go back to ams and given the bird and told to pay the repair shop bill ============================================================= *** there is much more to this story especially the e-mails from MO Tech Support at AMS *** there will be Odd Cat Giffs he was sending me as a result of serious questions and concerns TECH SUPPORT SENDS BACK CAT S#!% IMAGES to my e-mail and i will provide the proof here. A free inside look at company reviews and salaries posted anonymously by employees. Read about their experiences and share your own! Most commonly, consumers tend to contact American Musical Supply to ask questions about: Payments and Charges, Request for Information, Product/ Service. Hey HastyZebu, I can see where you are coming from. I liked their prices and payment plans. Multi Location Business Find locations. you may manage to get through to one of their young snooty staff members. Customer Reviews - Free shipping and easy payment plans on musical instruments and music equipment at American Musical Supply. Customer Reviews are not used in the calculation of BBB Rating. Get free shipping on instruments and musical equipment, easy zero-interest payment plans, and top-rated service at zZounds! Ordered an item yesterday, was in stock, they took my money out of bank, then placed the item on backorder. Musical Instrument Supplies and Accessories, Over the last 5 year's I have purchased 13 guitar's two amp's and all sort's of additional equipment for my guitar including effect's and I have never once had a single problem with them at all. Dominique - Customer Service. Headquarters. 3 people have already reviewed American Musical Supply. International Association of Better Business Bureaus. Top notch in my book. I purchased an online subscription for (Avid Protools) from American Musical Supply located: * ******** *** ******* *** *****. Joined: Apr 7, 2012 Location: Houston, TX. American Musical Supply - Price Match Terms https://www.americanmusical.com/content--id-4 Thanks, Dominique - CSR. Listings were totally wrong and confusing. Review #1484356 is a subjective opinion of poster. After several days and repeated attempts the Avid site repeatedly say that the card code is INVALID. Discussion in 'Bad Dog Cafe' started by wayloncash, Apr 7, 2016. BBB Business Profiles generally cover a three-year reporting period. They can be reached directly at (877) 281-8322. Use our coupons site to save money on online shopping and Internet servicces. Check our FAQ. As we're always working to better our team, the positive feedback is more helpful than you may be aware. Thanks, Dominique - Customer Service. User Name: Remember Me? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We'll look forward to next time! Review authors value the most Diversity of Products or Services and Discounts and Special Offers. American Musical supply problems? If you could also provide us your order number that you are referring to it would be greatly helpful. Thank You for Your Reply! Then it became flagged as backordered even though it still shows in stock. Posts: 11,478 Is American Musical Supply legit? American Musical Supply. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The same girl i talked to earlier, which then after so much arguing assures me the account is up to date, to not worry about it, not worry? Hello UncomfortableScorpion, Thanks for taking the time to express your concern regarding your order. Hey Cory! You can also give our team a call at (800) 458-4076. American Musical Supply (AMS) is a privately-owned musical instrument retailer and wholesale supplier based in Oakland, New Jersey. https://american-musical-supply.pissedconsumer.com/complaints/RT-P.html When it arrived I noticed it wasn’t packed with any protection (bubble wrap, styrofoam, peanuts). Not one difference could be found. We are always trying to improve our site and customer experience. We highly recommend them when trying to get started with no credit backing. Hit a wall when I tried to order drum heads. Hey UltraEagle188, Thanks for taking the time to give us a review. Recent recommendations regarding this business are as follows: "nope", "Be very Careful of card information given to this company", "don't buy from them". In addition, we have a procedure to get you taken care of in this type of situation. Review #1355137 is a subjective opinion of poster. Thanks, Dominique Customer Service. 54.7k Followers, 859 Following, 6,755 Posts - See Instagram photos and videos from American Musical Supply (@americanmusical)